Maskcara

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FAQ

What is your customer return policy?

For information about our return policy, reference “Return Policy” in the Policies and Procedures.

What is your artist kit return policy?

For information about our artist kit return policy, reference “Artist Kit Return Policy” in the Policies and Procedures.

What are the ingredients of your makeup?

To see the ingredients of a product, you can view its product page.

Are your products cruelty free?

Yes.

Are your products paraben free?

Yes.

Are your products gluten free?

Yes.

Are your products vegan?

No, our products contain beeswax.

Does the makeup contain SPF?

No, our IIID Foundation does not contain SPF.

Are your products all natural, organic, etc?

We use very high quality ingredients but we don't feel comfortable using unregulated terms like “Non Toxic”, “Hypoallergenic”, “Non Comedogenic”, “Oil Free”, “All Natural”, “Organic”, “Mineral Free”, etc.

Do you offer international shipping?

Currently we ship to USA and Canada.

Which credit cards do you accept?

We accept the following credit cards: VISA, Master Card, American Express, and Discover (US only). There is no surcharge for using your credit card to make purchases. Please be sure to provide the billing address your credit card bank has on file. Incorrect information will cause a delay in processing your order.